Restoring your PS5 to its default settings can help resolve friend list issues caused by incorrect settings. Note: Rebuilding your database will not delete any saved data, but it may take some time to complete, depending on your console’s storage. Wait for the process to complete and try accessing your friend list again.In the Safe Mode menu, select Option 5: Rebuild Database.Connect your DualSense controller to your PS5 using a USB cable and press the PS button.Press and hold the power button until you hear two beeps (approximately 7 seconds).Rebuilding your PS5 database can help resolve issues related to corrupted data, which may be causing your friend list to be unavailable. If you are unable to get the PS5 to respond, you may need to perform a hard reboot of the PlayStation 5.Wait for a few minutes before turning your console back on and trying to access your friend list again.Power off your PS5 completely by holding down the power button for three seconds.Restarting your console can help resolve various issues, including friend list unavailability. Ensure your PS5 system software is up to date by navigating to Settings > System > System Software > System Software Update and Settings > Update System Software.Outdated system software may cause issues with your friend list. The following guides will help you resolve slow download speeds and slow upload speeds on PS5.If you’re experiencing connection issues, try restarting your modem and router to see if it resolves the problem.Test your internet connection by accessing other online features on your PS5, such as browsing the PlayStation Store or streaming a video.
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